Frequently Asked Questions

Please click on each question to see the respective answer

Company and Credentials

  1. Saviesa is a company founded by the people who pioneered modular kitchens in India. This is the second company they have started. The founders have combined experience of 80 years in this field and are hands-on in design, manufacturing, marketing and operations. Each of their dealers has over 10-15 years' experience in the field. Saviesa has its own facilities and manufacturing, which most of the older players in this field and even the ecommerce companies do not have. Hence you can be sure Saviesa can deliver on its commitments. The designs of Saviesa are new and contemporary. Their products use the best of international techniques and materials as incorporated by the Founders. The roots of Saviesa are in the values and customer focus of its Founders and staff. We approach your needs and aspirations differently from other companies who entered the field earlier. Indeed, our whole design and operating principles are built around you and your aspirations. We will be happy to email you a leaflet on the values of Saviesa (click here please). A visit to one of our stores will make the difference come alive for you.

  2. We have our own manufacturing facilities for our kitchens and wardrobes. Our manufacturing facilities, skills and experience are unmatched by most of our competitors in India, including some major ecommerce players. We source some of the critical components, as inputs for our manufacture, like world-standard hardware, movements and hinges from our international partners who are world leaders in their fields.

Price, Pricing, and Terms

  1. Our kitchens start from approximately Rs.2.5 lakhs, only for the basic lines.

  2. The site visit is an important event and milestone in our kitchen design process. It ensures that the kitchen we will ultimately design for you not only meets your exact needs and desires but also fits your home environment and kitchen space perfectly. The site visit involves a visit by our designer and several important activities, such as the survey of the space, measurement, etc. It involves understanding in detail what your needs and your preferences are -- so that we can plan your dream kitchen exactly according to your space and your preferences. This takes time and effort; hence we levy a nominal charge for the same.

  3. We cannot speak for other companies; however, we can assure you that we operate very transparently and do not try and hide our real costs in our final price to you. The site visit is an important event and milestone in our kitchen design process and ensures that the kitchen we ultimately design for you not only meets your exact needs and desires but also fits your home environment and kitchen space perfectly. The site visit involves a visit by our designer and several important activities including the survey of the space, measurement, etc. It involves understanding in detail what your needs and your preferences are -- so that we can plan your dream kitchen exactly according to your space and your preferences. This takes time and effort; hence we levy a nominal charge for the same.

  4. The site visit is not a consulting charge. It is merely to cover a part of our time and input costs for the designer to visit your home and understand your requirements, see the site of the planned kitchen, survey the site, take measurements, etc. We do not charge any other consulting fee.

  5. Please discuss this in person with your Saviesa designer.

  6. Yes, EMI options can be discussed. Certain terms and conditions, that may apply, will be discussed with you when covering the subject.

Site Visit

  1. It is ideal that you be present during the site visit by our designer. This is important because the designer would need an interaction with you to discuss the kitchen space, your requirements, your functional and aesthetic wish list and any dos' and don'ts. These are very important aspects that will influence the design and space utilization. Hence your presence, or the presence of a family member who is equally knowledgeable and can take part fruitfully in the above interaction, is critical. When our Coordination Executive calls to fix the time for the site visit, please specify a time convenient to you that will enable your presence.

  2. Yes. After we receive your request for a site visit, our Coordination executive will call you to set the date and time, convenient for the visit of our designer to your home.

    However, we will still strongly urge you to visit one of our showrooms nearest you. This is because the experience of seeing several kitchens in life size, as well as experiencing our specially invented viewing system, Saviesa DreamPlayer (for which we have applied for a patent), will aid you a great deal in your quest for the perfect kitchen. Also, we need to understand your preferences on the various options possible to satisfy your needs. The more the designer understands you and your needs, the better he/she will be able to design your dream kitchen. So, if you do pay a visit to the store, please allow us to understand your requirements and see the possible options up close. You will be several steps closer to your dream kitchen.

Warranty, After Sales Service

  1. Our kitchens come with a warranty of 7 years, *T&C Apply. Please ask our designer about the terms of the warranty.

  2. Yes, we provide an AMC at a nominal cost. Our technicians will visit your home and review your kitchen twice during the AMC period, at no additional charge. For any visit and repairs, as covered under the AMC, no labor will be charged for. You will only need to bear the cost of any parts not covered under the warranty, or for which the warranty has expired.

  3. 10-15 years

Products, Product Range, and Materials

  1. We manufacture and market a range of modular kitchens and modular wardrobes...and other modular home furniture such as TV units, dresser units and beds. Our products, made to contemporary designs and international quality standards, meet a range of space, functional, aesthetic and budget requirements.

  2. Our kitchens are made of plywood and MDF, while the shutter finishes utilize veneers, laminates, polyurethane (PU) and ceramics/composites. We use stainless steel in our baskets, accessories, as well as items like the kitchen sink and other fittings. However, a full (100%) stainless steel kitchen is not currently part of our product range.

  3. Yes, you certainly can.

  4. We use hardware from our international partners Blum, Grass, Raumplus and Hafele.

  5. We sell our own Saviesa brand of appliances, which are manufactured to international standards by our appliance suppliers in different countries. We also deal in the Nagold Series from Hafele.

  6. Yes, you can. Please discuss the same with our designer during his/her interaction with you. Indeed, some of the questions the designer will ask you pertain to appliances and whether you would like us to provide them or purchase some other brand. You may also choose to use your own existing appliances.

  7. We use Stainless Steel Grade 304, which is generally accepted as the best and most suitable quality for applications in kitchens. This is because of its non- rust guarantee which is critical in the kitchen. It has also been noticed that several other brands use SS 202 Grade and therefore cannot provide a life-time rust-free guarantee.

  8. We use a variety of shutter finishes, utilizing laminates, synchro-laminates, acrylic veneers, polyurethane (PU) Glass and ceramics/composites.

  9. Our basic materials are Plywood, MDF and foamed plastic materials like forex boards. We recommend and use marine plywood for its long-lasting properties. In addition, we use diverse materials for door finishes. We have laminates, synchro-laminates, acrylic veneers, polyurethane (PU) Glass and ceramics/composites.

  10. No, it is advisable to have a minimum 12x10 L-shaped kitchen to have an island.

  11. 1. Choosing the right suction capacity - Volume of the kitchen x 20

    2. Family size and cooking habits- Single member, small kitchen, less cooking - Model with suction capacity 600-800 m3 /h; Family of 3-4 & medium cooking - Model with suction capacity 800-1000 m3 /h ; large families, cooking enthusiasts - Model with suction capacity 1000 m3 /h

    3. Ducting or Recycling version - If the kitchen layout has provision for duct one can opt for the ducting version, if there is no provision to install a duct then a chimney with recycling mode can be chosen.

  12. The minimum width recommended is 60 inches for a single-cook kitchen, which describes most kitchens. A multiple-cook kitchen should have aisles of 48 inches, minimum.

  13. 1. Define the space available- If it is a smaller space, a straight or parallel kitchen would work as the best option, whereas larger spaces can be planned with an L-shaped, U- shaped, or Island kitchen design.

    2. Electrical fixtures - Slots for electrical and plumbing points need to be kept in mind before designing the space.

    3. Analyse storage requirements- Storage requirements need to be analysed to plan drawers, shelf cabinets, or tall units. The storage capacity depends a lot on the usage pattern – whether you stock groceries/supplies weekly or monthly.

    4. The countertop - The choice of material for the counter tops (marble, granite, or engineered stone) depends on the type of cooking done in your house.

    5. Choose good reflector colors- Avoid dark colors like black and brown as they are not good reflectors of light. Use quality lighting on both ceilings and the walls and install an electric chimney over the cooking range for proper ventilation.

    6. Drawers versus Cabinets - Choose sectional drawers over cabinets for optimum utilization of the storage space and select a steel-wood combination for a longer-lasting kitchen.

    7. Ventilation - Ventilation and safety concerns should be kept in mind while planning your kitchen space.

  14. 1. Clean, modern, and trendy look

    2. Different modules of different sizes can be achieved•Provides proper space and storage management

    3. Designed as per the dynamics of the room

    4. Easy to Install, maintain & repair

    5. LFewerefforts in cleaning

    6. Easily moved to your new home

    7. Modular kitchens are a style statement

    8. Wide range of finishes

  15. 1. Use only mild water-soluble household cleaning agents. Never use industrial-grade solvents or products containing alcohol.

    2. On any kind of kitchen door, either high gloss or super matt laminate, one must never use harsh chemical substances.

    3. Never use glass cleaner on this surface because they contain solvent-based substances.

    4. Use a soft, non plint cloth, a leather cloth, or a sponge for cleaning. Do not use microfiber cloths or eraser cleaning pads. These often contain fine sanding particles that can scratch the surfaces.

    5. Always remove stains, oil marks, curry marks as quickly as possible. Fresh stains are easy to remove.

    6. Under no circumstances should one use a steam cleaner or running water for cleaning. After cleaning, always wipe all surfaces completely dry.

  16. 1. A light colour on cabinets tend to provide the space with an immaculate and open feel, while darker hues give it a more dramatic look. Light shade cabinets are a better choice in smaller spaces or kitchens, especially when there is less natural light. Lighter colours such as white and off-white cabinets make the kitchen look and feel bigger.

    2. On the contrary, a large space that has ample sunlight can be a good bet for dark-coloured kitchen cabinets. Dark kitchens or cabinets are linked with more luxurious homes. If you have ample kitchen space, then you can choose darker colours.

  17. Yes, it is safe. There is really nothing to worry about, as long as the appliance does not weigh more than 227 kg. Vinyl floors can take weights upto 227 kg and the average weight of a refrigerator is generally 82-163 kg.

  18. A kitchen cabinet or carcass is a well built wooden box used to provide storage in your kitchen. There are three categories of Carcass: Base, Wall, and Tall.

  19. Yes, dark cabinets can visually “shrink” a space. Unlike lighter tones and colours, dark colours absorb light rather than reflect it throughout a space. This can cause a room to feel more cramped.

  20. Your floors do not have to match your countertops, but it is important to have coordinated cabinets, countertops , and flooring. All the elements of your kitchen should work together to create an attractive overall look. Coordinate your floor color with your countertops and cabinetry; which will act as secondary colors. These secondary colors will help separate your flooring from your cabinetry and countertops. The second option is to match your countertops and cabinetry and use the flooring as a contrasting piece.

  21. We can provide any type of modular kitchen style depending on your requirement which could be L-shaped, U-shaped, Parallel, straight, or Island kitchen.

  22. 4 side edge banded laminates, PU Lace, Acrylic, Acryglass, PU, veneer, leather, compact laminate, back painted glass, ceramic, solid wood.

  23. Usually, counter tops are placed separately on the base cabinet. The cooking done in India consists of curries, spices, and lots of water. For this reason, laminated, wood, tiles, and marble countertops are not popular. Granite, quartz, and solid surfaces are widely used instead. These need to be installed separately.

  24. You can customise your cabinets by selecting from various available sizes, finishes, colours, and internal organizers.

Delivery and Logistics

  1. The kitchen will be manufactured in our factory, and thereafter transported and delivered to your house in flat packs. Our team of expert installation technicians will then assemble your modular kitchen on site, in not more than 4 days!

  2. Our installation, at your home, will under normal circumstances take not more than 4 days.

  3. Yes we can. However, we request you to keep in mind that our warranty and AMC services are applicable only in the cities where we are represented. For detailed information on this please check the Store Locator on this website. Please click here to be taken to the Store Locator.

  4. In general, from start to finish (i.e. payment of 70% advance, to manufacturing, to delivery, to assembly at your home and handing over to you) it will take approximately 3-6 weeks depending on the shutter finish you select.

Scope of Work and Services

  1. Yes, we can. However, this requires some discussion on the scope and extent of work entailed. In case we do undertake the work, the same will be carried out by our contractors under our supervision. We prefer the civil work to be done by our contractors. This enables us to become the single point of contact for the entire project timeline and finish.

  2. Yes, we can. Our designer will discuss the same with you during the site visit.

  3. No. We only undertake the design, manufacture and installation of modular kitchens and wardrobes; and of some specific items of furniture, as added to our range, from time to time.
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